Adaptable to your needs

Cost and time savings.
Improved productivity and efficiency

 
 

Adaptable to Your Needs.

Service Management solution provides the organization with visibility and control of all operational services like service desk, incident management and change management.

Combined with the base resource management, and service catalog capabilities, it provides real‑time visibility into the service execution and resource usage.
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Key Capabilities

  • Consolidated service desk – establish a single point of contact between users and IT, standardize core incident and problem management processes.

  • Change management – Automate change across IT and provide visibility and control.

  • Asset management – provides the foundation of asset tracking to governance and financial management from procurement to retirement.

  • Enterprise collaboration – connects people for a context based conversation to share knowledge and solve incidents faster.

  • ITSM KPI’s – More than 30 ITSM KPIs help your IT to perform better and provide transparency to your business.

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