Service Management Getting better control over your outsourced services By Steve Beaumont | 31/ March/ 2020 Historically, many businesses chose a single vendor to outsource too, […]
Service Management Are you suffering the consequences of carrying on regardless of outdated systems? By Steve Beaumont | 10/October/2019 What are the potential consequences of carrying […]
SERVICE MANAGEMENT | WEBINAR Gestão de Serviços, visão integrada sobre serviços internos e externos. Visão e controlo dos custos, pedidos e recursos. 26/September/2019 | 00:37 hour […]
Sales Management How to align Sales and Services Delivery? By Steve Beaumont | 05/September/2019 Many businesses struggle to manage the relationship between the sales function and […]
Service Management Challenges of Shadow IT When Managing Cloud Services 09/ July/2019 The acquisition of cloud-based services easily happens outside of the control of the IT […]