Gain control and visibility in internal and external services.
Saving cost and time.

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Service Management software enables your organization to improve the customer experience and deliver excellent services.

Pre-built best-practices including service catalog, request fulfillment, ticket and incident management, problem management, service level management, and contract and service management to improve your service performance.

Key Capabilities

  • Consolidated service desk - Establish a single point of contact between users and IT, standardize core incident and problem management processes.
  • Change management - Coordinate change across IT and provide visibility and control.
  • Asset management - Provides the foundation of asset tracking to governance and financial management from procurement to retirement.
  • ITSM KPI’s - IT Service Management KPIs help your IT to perform better and provide transparency to your business.

How does Governance.Business Service Management work?

The Governance.Business Service Management solution provides the organization visibility and control of all services to manage costs, time, resources, and improve transparency and efficiency.

Governance.Business SM supports the end-to-end business processes for:

  • Definition of offers
  • Track the contracts with internal or external customers
  • Keep in inventory of managed assets and services
  • Service Request fulfillment
  • Incident management
  • Change Management
  • Reporting

Functions & Features


Let's talk about what Governance.Business
can do for your business.

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