Service Management

Gain control and visibility in internal and external services.
Saving cost and time.


See Live the Demo


Service Management software enables your organization to improve the customer experience and deliver excellent services.

Pre-built best-practices including service catalog, request fulfillment, ticket and incident management, problem management, service level management, and contract and service management to improve your service performance.

Key Capabilities


  • Consolidated service desk - Establish a single point of contact between users and IT, standardize core incident and problem management processes.
  • Change management - Coordinate change across IT and provide visibility and control.
  • Asset management - Provides the foundation of asset tracking to governance and financial management from procurement to retirement.
  • ITSM KPI’s - IT Service Management KPIs help your IT to perform better and provide transparency to your business.

How does Governance.Business Service Management work?

The Governance.Business Service Management solution provides the organization visibility and control of all services to manage costs, time, resources, and improve transparency and efficiency.

Governance.Business SM supports the end-to-end business processes for:


  • Definition of offers
  • Track the contracts with internal or external customers
  • Keep in inventory of managed assets and services
  • Service Request fulfillment
  • Incident management
  • Change Management
  • Reporting
Service Management Process - Workflow

Functions & Features



Interested?


Get started with free trial and discover
what Governance.Business Start&Go can do
for you and your business.

Try and explore your new business solution with your team for free during 15 days.

Try Governance.Business Start&Go Free
See Live the Demo

Webinar Series | Watch Now!

Governance.Business Start&Go

Get more visibility and control throughout your company, optimizing your management and operations using Governance.Business Start&Go.

English Version
Versão em português
Govenance.Business Software

Resources

governance-business_webinar-gestao-servicos

Webinar
Gestão de Serviços, visão integrada sobre serviços internos e externos

#ServiceManagement #Support
Portuguese
InovaPrime_Shadow-IT_GovenanceBusiness_1100x1000

Challenges of Shadow IT When Managing Cloud Services

#ShadowIT #CloudServices