Case Study – Integration for a Big Picture
Webinar Professional Services Automation
August 30, 2017
Align tradition and innovation to bring a sustainable future
September 21, 2017Case Study
The InovaPrime global IT company is a leading player in Consulting, Managed Services, Solution Development, and Outsourcing across Europe. Implementing Governance.Business has allowed the business to gain integrated visibility across all company areas, that allows management to make the right decisions based on up to date and accurate information..
InovaPrime is a global IT company with a core business in Consulting, Managed Services, Solution Development, and Outsourcing. Our focus is on improving solutions for clients that deliver high-quality, utilising the most up to date and efficient technology.
Most of its customers are market leaders in their business areas and stand among the Fortune Global Top Companies.
InovaPrime was created in Portugal in 2005 by a group of experienced consultants with a strong international focus. Starting its international activities initially in Spain, today it has eight offices in Portugal, Spain, Denmark, Netherland, and Sweden.
InovaPrime’s portfolio includes multiple projects for customers in a variety of industries. It’s core business is Service Management and PPM solutions.
Portugal www.inovaprime.com
Duration:
- 3 months
- Financial Application
- AD (Active Directory)
- MS Project
- CRM
- Request Management
- Demand Management
- Control
- Time Management
- Clients Management
- Project Control & Report
- Sales Management
- Services Management
Challenge
The InovaPrime had the need to replace their current management applications because, on the one hand, they did not cover all management needs, and on the other, some were at the end-of-life and were unsupported.
They wanted to implement a single tool that not only answers the needs of operational management of teams and customers but also supports the areas of Strategic planning; Financial control; Projects pipeline; Knowledge management; and CRM.
Solution
The InovaPrime CEO, after evaluating several market solutions, decided to acquire and deploy the Governance.Business solution because it provided an integrated solution with functionality covering all these management areas.
To achieve a better control of risk and allow controlled change managing within the organization, the tool was deployed and configurated in a phased manner across each of the company areas.
Deplyment Highlights
Management
The resulting Governance.Business implementation established a single user interface across all the company that improves the control and management of each area of the company.
Better Decision-making
This solution improves data collection, analysis and forecasting with minimal incremental workload and effort, and it increases the quality of forecasting’s which leads to better decision-making.
Flexibility
The flexibility of Governance.Business provides several key configurable features to support and enhance the control and quality of the day to day working and delivery of projects, and the management of clients.
