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“We now only use one tool that gives us all the functionality we need to do our daily jobs. We had several tools with several data sources resulting in extensive manual work to create an aggregated view. Now we have one single tool with real-time aggregated information,” said Jochem Wielders, FLX Solution.
Founded in 2014, FLX Solutions is a fast-growing consultancy and implementations organization with a strong focus on Digital Transformation, Robotic Process Automation & Artificial Intelligence. FLX Solutions is an ambitious and innovative organization, which looked for disruptive and better processes and methodologies to improve their internal work and customer service.
Industry: IT Services – Consultancy
Company size: 11 - 50
Country: The Netherlands
FLX Solutions is a fast-growing consultancy and implementations organization with a strong focus on Digital Transformation, Robotic Process Automation & Artificial Intelligence. FLX Solutions chose Governance.Business Professional Services Automation Solution, an InovaPrime solution, to manage its complete organization. FLX Solutions was determined to improve its processes in order to offer the best services possible whilst eliminating unnecessary rework, administrative processes, repetitive tasks, costs, and delays. They looked to replace all these tools with new, out-of-the-box, technology giving control and visibility of the entire claims lifecycle. In just a few days, FLX Solutions got one single tool with real-time aggregated information that saves times and allows teams to be more effective.
Get time back in your day
“As a small company, most employees have multiple, sometimes shared responsibilities. Therefore, it’s important that all information is easy, complete and ready to use available for all management.” Jochem Wielders, Chief Technical Officer at FLX Solutions. FlX Solutions needed to have the visibility and control across operations and management, including simple tasks like tracking of hours, tracking of vacations, expenses management, invoicing, controlling the sales pipeline, maintaining insights into the company’s finances, etc. Also, the company had to focus on delivering projects and services to its customers, so day to day activities include resource management, project planning, tracking forecast and actuals of financials and resources, tracking and following up of tickets, and controlling SLA’s. All activities are crucial for a healthy company.
Only one tool to manage the complete company
Time is a precious resource for FLX Solutions. It needed a quick and efficient solution, it didn’t have time to invest in bespoke development. A cloud turnkey solution, such as Governance.Business Cloud, provides the flexibility, user-friendly usability, and low costs that a small company like FLX Solutions need. As Jochem Wielders explains, “The need for only one tool for all our different tasks, and the real-time, aggregated, insight into all our company data.”
With Governance.Business Professional Services Automation, FLX Solutions has now greater transparency, control, and visibility of all their processes and data, but even more importantly, all the team is now aligned, having a clear overview of the projects, needs, and resources. “We now only use one tool that gives us all the functionality we need to do our daily jobs. We had several tools with several data sources resulting in extensive manual work to create an aggregated view. Now we have one single tool with real-time aggregated information,” said Jochem Wielders.
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IT Governance solution offers end-to-end IT governance capabilities so IT can be managed as a business. The solution enables a structured approach to managing IT portfolios, including formulating strategy and business priorities, monitoring implementation of project portfolio investments, and managing operational and financial aspects of IT.
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