“We now only use one tool that gives us all functionality we need to do our daily jobs. We had several tools with several data sources resulting in extensive manual work to create aggregated view. Now we have one single tool with real time aggregated information,” said Jochem Wielders, FLX Solution.
Founded in 2014, FLX Solutions is a fast-growing consultancy and implementations organization with a strong focus on digital transformation, Robotic Process Automation & Artificial Intelligence. FLX Solutions is an ambitious and innovative organization, which looked disruptive and better process and methodologies to improve their internal work and customer service.
Industry: IT Services – Consultancy Company size: 11 - 50 Country: The Netherlands Website:https://flx.solutions/
FLX Solutions is a fast-growing consultancy and implementations organization with a strong focus on digital transformation, Robotic Process Automation & Artificial Intelligence. FLX Solutions chose Governance.Business Professional Services Automation Solution, an InovaPrime’ solution, to manage its complete organization and business. FLX Solutions was determined to improve its processes in order to offer the best services possible while eliminating unnecessary rework, administrative process, repetitive tasks, costs and delays. They looked to replace all tools with new out-of-the-box technology, giving control and visibility of the entire claims lifecycle. In just a few days, FLX Solutions got one single tool with real time aggregated information that saves times and allow teams to grow up.
Get time back in your day
“As a small company, most employees have multiple, sometimes shared responsibilities. Therefore it’s important that all information is easy, complete and ready to use available for all management” says Jochem Wielders, Chief Technical Officer at FLX Solutions. FLX Solutions needs to have the visibility and control across operations and management, including simple tasks like tracking of hours, tracking of vacations, tracking expenses, invoicing, controlling the sales pipeline, maintaining insights in the company financial, and other. Also, the company has its focus on delivering projects and services to its customers, so the daily job includes resource planning, project planning, tracking forecast and actuals on financials and resources, tracking and following up tickets, controlling SLA’s. All activities are crucial for a healthy company.
Only one tool to manage the complete company
Time is a precious resource for FLX Solutions. It needs a quickly and efficiently solution, it doesn’t have time to invest in development. A cloud turnkey solution, as Governance.Business Cloud, gives the flexibility, user-friendly usability, and low costs that a small company like FLX Solutions need. “The need of only one tool for virtual all our different tasks and the real-time aggregated insight in all company data”, clarify Jochem Wielders.
With Governance.Business Professional Services Solution, FLX Solutions has now more transparency, control, and visibility of all process and data, but more decisive of all of this, all team is aligned, have a clear overview of the projects, needs, and resources. “We now only use one tool that gives us all functionality we need to do our daily jobs. We had several tools with several data sources resulting in extensive manual work to create aggregated view. Now we have one single tool with real time aggregated information,” said Jochem Wielders.
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IT Governance solution offers end-to-end IT governance capabilities so IT can be managed as a business. The solution enables a structured approach to managing IT portfolios, including formulating strategy and business priorities, monitoring implementation of project portfolio investments, and managing operational and financial aspects of IT.